Privacy policy
Privacy Policy
Last Updated: September 2026
Kensington Luxe ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.kensingtonluxe.com, or otherwise interact with our services.
We handle all personal data in compliance with applicable United States federal and state privacy legislation, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable state data protection frameworks.
U.S. PRIVACY COMPLIANT | CCPA & CPRA PROTECTED | SECURE ENCRYPTED CHECKOUT
1. Categories of Information We Collect
Depending on your interactions with our store, we collect personal data directly from you, automatically through your device, and via trusted service providers:
| Data Category | Examples & Details Collected |
|---|---|
| Personal Identification | Full name, billing address, shipping address, email address, and telephone number. |
| Payment Information | Payment details necessary to process transactions. Information is encrypted and processed securely by payment gateways; full card details are never stored on our servers. |
| Order & Transaction Details | Products purchased, cart contents, order history, return records, and customer service communications. |
| Device & Usage Technical Data | IP address, browser type, operating system, referral URL, pages visited, and browsing interactions on our site. |
| Marketing Preferences | Communication settings and promotional subscription preferences. |
2. How We Use Your Information
We process personal information under legitimate legal grounds, contract performance, consent, or legal compliance to:
- Order Fulfillment: Process transactions, ship packages, and handle exchanges and refunds.
- Customer Service: Communicate regarding orders, account issues, or customer inquiries.
- Platform Enhancement: Improve storefront functionality, evaluate site metrics, and refine product offerings.
- Security & Fraud Prevention: Authenticate accounts, monitor for malicious activity, and protect customer data.
- Legal Compliance: Comply with applicable state/federal statutory obligations and enforce our site policies.
- Marketing Communications: Send promotional updates where permitted by law or where explicit consent has been given.
3. Data Sharing & Tracking Technologies
Third-Party Sharing: We do not sell personal information. We share data only with trusted service providers essential to operating our storefront, including payment processors, shipping couriers, web hosting services, data analytics vendors, and fraud prevention providers, or when required by legal authorities.
Cookies & Tracking: Our website uses cookies to support core shopping cart functionality, remember preferences, and analyze site usage. You can manage or block cookies through your web browser settings, though disabling essential cookies may impact store functionality.
4. Your Privacy Rights (CCPA / CPRA & State Laws)
Depending on your U.S. state of residence, you may hold specific privacy rights regarding your personal information:
- Right to Access / Know: Request details regarding the categories and specific pieces of personal data collected about you.
- Right to Correction: Request correction of inaccurate or outdated personal records.
- Right to Deletion: Request the deletion of your personal data, subject to legal retention exceptions.
- Right to Opt-Out: Direct us not to share data for cross-context behavioral advertising where applicable.
- Right to Non-Discrimination: Receive equal service and pricing without discrimination for exercising your privacy rights.
To exercise any of these privacy rights, please submit a request to our team at info@kensingtonluxe.com.
5. Security, Retention & Children's Privacy
Data Security & Retention: We enforce technical, administrative, and physical safeguards to protect your data against unauthorized access or disclosure. We retain information only as long as necessary to fulfill store operations, maintain business records, resolve disputes, and comply with law.
Children's Privacy: Our site is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.
Important Notice Regarding Product Returns
Our registered office in Kansas is strictly an administrative location and CANNOT accept direct physical product returns.
Do not send return items to our administrative office address. All returns must be requested and approved through customer care at info@kensingtonluxe.com to receive official authorization and correct return address instructions. Unauthorized packages will be rejected.
Company Profile & Contact Details
Store Name: Kensington Luxe
Official Website: www.kensingtonluxe.com
Privacy Contact Email: info@kensingtonluxe.com
Registered Business Address
Kensington Luxe
1106 W Ash St
Junction City, KS 66441
United States
(Administrative office — Not a return address)
Product Return Address
Issued Upon Authorization
Contact info@kensingtonluxe.com to receive return instructions.
(Pre-approval mandatory)
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